Useful Information

Policies

Thank you for choosing ACE Rent A Car represented by XCMNV, LLC. Upon arrival at the Las Vegas Airport, please

board the McCarran car rental shuttle bus from the baggage claim area. When you exit the McCarran bus, go to the taxi/off-site pick up area located just outside the car rental center and stand between sign number 4-8. Shuttle runs approximately every 15 to 25 minutes during operating hours.

Renters must present a valid driver's license and a major credit card at the time of rental. International renters must offer a valid driver's license, as well as a valid passport, are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. Local renters must provide a current utility bill and proof of employment at time of pick up. Minimum age to rent is 21. Proof of FULL INSURANCE COVERAGE (collision and liability) that will transfer to the Rental Unit MUST be provided at the time of rental. Otherwise Renter MUST purchase Collision Coverage and Supplemental Liability Insurance at the time of Rental. Vehicles must be returned with the same level of fuel as they had at pick up time in order to avoid a refueling surcharge. The fee is $5.50 per gallon needed.

Renters wanting to rent the Premium Elite Dodge Charger RT MUST provide proof of their own full coverage insurance, must be at least 26 years of age, cannot use a debit card and the deposit will be $500.

ACE has initiated an enhanced inspection process to ensure a pleasant rental experience for all. Each vehicle will be confirmed smoke free when it is provided to a customer. Upon its return it will be inspected. If the rental vehicle is not returned in a reasonably clean condition or if you violate the no pet or smoking policy, you may be charged $200.00 or more for cleaning fees, plus any interior repairs that are needed as a result of a policy violation.

Cancellation Policy: If you need to cancel your reservation, please let us know at least 48 hours in advance. Vehicles are held up to 4 hours past the arrival time on your reservation during operating hours. When flight details are provided, we will hold the vehicle for up to 4 hours after flight arrival. After the 4 hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability.

Vehicles are only permitted to be driven in the states of Nevada, Arizona, Utah, and California. Mexico travel is NOT allowed.

We accept Visa, Mastercard, AMEX, Discover, and Euro cards. Bank Issued debit cards are accepted from airline arriving customers only, with proof of full coverage insurance that transfers to the rental vehicle. International airline arriving customers must have proof of return flight itinerary. Cash payments will be accepted upon return of vehicle at the end of the rental.

Debit cards are considered to be any non-credit card bearing the VISA, Mastercard®, or Discover logo. Pre-paid cards or any other non-credit card without one of these logos are not accepted.

Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. At the time of rental, charges and the deposit will be placed on the debit card, which reduces the available funds in the account associated with the card used. Renter is responsible for any overdraft fees incurred.

Renters wanting to rent the Premium Elite Dodge Charger RT MUST provide proof of their own full coverage insurance, must be at least 26 years of age, cannot use a debit card and the deposit will be $500.

All renters will pay a refundable security deposit of 300.00 USD plus the estimated amount of the rental.

Minimum age to rent is 21. A surcharge of $25.00 per day will be imposed to renters between the ages of 21-24. Additional driver fee is $11.00 per day. Spouses drive free of charge. ACE Rent a Car has initiated an enhanced inspection process to help ensure a pleasant rental experience for all. Each vehicle will be confirmed "smoke-free" when it is provided to a customer. Upon its return, it will be inspected. If the rental vehicle is not returned in a reasonably clean condition or if you violate the no pet or smoking policy, you may be charged $200.00 or more for cleaning fees. Plus any interior repairs that are needed as a result of a policy violation.

Local renters are defined as the main residents of Las Vegas, Nevada.

Local renters are required to have a credit card and one (1) current utility bill that must have the same address as the renter's driver's license.

Local renters will pay a refundable security deposit of $300.00 plus the estimated amount of the rental.

OFFICE HOURS

Mon: 06:00 AM - 10:00 PM

Tue: 06:00 AM - 10:00 PM

Wed: 06:00 AM - 10:00 PM

Thu: 06:00 AM - 10:00 PM

Fri: 06:00 AM - 10:00 PM

Sat: 06:00 AM - 10:00 PM

Sun: 06:00 AM - 10:00 PM

COVERAGE PLANS

LDW - Tier 1 - 29.95 USD per day - Optional

LDW - Tier 2 - 24.95 USD per day - Optional

RSP - 5.99 USD per day - Optional

RLP - 19.95 USD per day - Optional

Tier 1 includes CCAR, CFAR, ECAR, FCAR, ICAR, IFAR, SCAR

Tier 2 includes FFAR, FFBR, MVAR, PCAR, SFAR, SFBR, SJAR, UJBR, XXAR

SPECIAL EQUIPMENT

CSI - 10.00 USD per day

CST - 10.00 USD per day

CBS - 10.00 USD per day

NVS - 10.00 USD per day

Tier 0 includes CCAR, CFAR, ECAR, FCAR, FFAR, FFBR, ICAR, IFAR, MVAR, PCAR, SCAR, SFAR, SFBR, SJAR, UJBR, XXAR